Latihan Hotel Eksklusif untuk Perkhidmatan Jualan & Peribadi

Tandatangan di seluruh dunia has designed and certified a suite of training programs exclusively for the International Luxury Hotel Association and their members.

Rukun-rukun pengalaman mewah itu akan tetap kekal. Perkhidmatan yang berbeza, kemasan yang indah, dan produk yang elegan adalah harga kemasukan. Apa yang benar-benar menetapkan jenama mewah hari ini - apa yang mentakrifkan kemewahan di atas segala-galanya - adalah perkhidmatan peribadi.

Mewujudkan pengalaman mewah adalah perniagaan yang berdaya saing di mana perkhidmatan legenda dan budaya jualan benar-benar membuat perbezaan.

We give you Signature Select.

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Khusus untuk ahli ILHA

Penyelesaian latihan bersepadu untuk semua titik sentuh perkhidmatan

When implemented as a complete solution, all employees become focused on exceeding customers’ expectations by creating personalized experiences. Just as you know each of your guests is unique, we understand your business is as unique. Our programs are designed utilizing our Proven Process and are customizable to your brand, your personality, and your exclusivity.

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Tempahan

Dalam program ini, Tandatangan mengajar wakil perkhidmatan tetamu satu kaedah yang unik untuk menangani pertanyaan tempahan dan meningkatkan pengalaman tetamu. Latihan ini adalah sistem turnkey untuk menukar tingkah laku yang mencipta peningkatan yang berpanjangan dalam kepuasan tetamu, kadar penukaran, dan RevPAR.

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Perkhidmatan tetamu

This program is designed to overcome one of hospitality’s most difficult challenges — how to deliver personalized service experiences guests expect from a luxury hotel. It is a fun, unique, and empowering training solution that provides staff with the tools to strengthen guest relationships, anticipate requests, and handle challenging situations with winning results.

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Jualan

This program allows sales professionals to take a more proactive, disciplined approach for achieving significant and sustainable increases in revenue. This program covers everything from establishing credibility and building rapport to supporting higher rates, offering alternatives, and asking for the businesses at the right time and in the right way to gain commitment.

Bagaimana ia berfungsi

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Mengisi saya borang dalam talian.

Mewah Antarabangsa

Persatuan Hotel


8845 N. Trail Ketenteraan, Suite 300

Palm Beach Gardens, FL Amerika Syarikat

+1 561-440-7975
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